Data Security

T99 Taka's Privacy Policy — Your Data, Your Rights

Every piece of information you share with t99 is protected with the highest level of privacy. On this page, you'll find exactly what data we collect, why we collect it, how it's kept secure, and what rights you have.

Last Updated: January 2026 Written in Bengali
🔒 256-Bit SSL Encryption Always Active 🚫 Your Data Is Never Sold to Third Parties 🛡️ GDPR-Compliant Data Policy 📱 Mobile banking PINs are never stored 👁️ You Have the Right to Access Your Data 🗑️ You can request account deletion 🔒 256-Bit SSL Encryption Always Active 🚫 Your Data Is Never Sold to Third Parties 🛡️ GDPR-Compliant Data Policy 📱 Mobile banking PINs are never stored 👁️ You Have the Right to Access Your Data 🗑️ You can request account deletion

Your Privacy Policy at a Glance

Here are six key points before you read the full details — all explained in plain language.

1
What Information We Collect

Your name, mobile number, and email are collected at registration. A government-issued ID is required for KYC. Usage patterns and device information are recorded automatically.

2
Why We Collect It

For account management, payment processing, fraud prevention, and legal compliance — not for advertising or sale to third parties.

3
How It's Protected

256-bit SSL encryption, hashed passwords, regular security audits, and restricted staff access — protection at every level.

4
Who We Share It With

Only with payment providers and gaming licensing authorities, and only for the purpose of delivering our services. Your data is never shared with marketing companies or advertisers.

5
Your Rights

You have the right to view, correct, and request deletion of your personal data. Simply email our support team.

6
Cookies Policy

T99 uses cookies solely for session management and to improve user experience. No third-party tracking cookies are used.

1

Introduction & Applicability

This Privacy Policy applies to both the t99 Taka website and mobile app. By creating an account or using our services, you are deemed to have agreed to this policy.

We believe privacy is a right, not a privilege. t99's entire business model is built so that we never profit from your personal data — it is used solely to deliver our services.

In Plain Terms: Your name, mobile number, and betting history are never sold to any advertising company or third party. That is our commitment.
2

What Data Is Collected

T99 collects two types of information — what you provide directly, and what is recorded automatically as you use the platform:

Data Type When It Is Collected Mandatory?
Name & Mobile Number At Registration Yes
Email Address At Registration Optional
National ID / Passport During KYC Verification For Withdrawals
Mobile Banking Number At the Time of First Deposit Yes
Device Information & IP Address Automatically on every login Automatic
Betting & Gaming History Automatic with every session Automatic
Support Conversations During Live Chat or Email Support At Your Discretion
Keep in mind: t99 will never ask for your mobile banking PIN, OTP, or password. If anyone claims to be a t99 representative and requests this information, it is a scam — report it to our support team immediately.
3

How Your Information Is Used

Your information is used solely for the following purposes:

  • Account Management: Login verification, password reset, and identity confirmation.
  • Payment Processing: To process deposits and withdrawals and maintain transaction records.
  • Fraud Prevention: To detect multiple accounts, bonus abuse, and suspicious activity.
  • Legal Obligations: To comply with AML (Anti-Money Laundering) regulations as required by our licensing authority.
  • Customer Support: To resolve issues and understand the context of previous conversations.
  • Responsible Gaming: To detect unusual betting patterns and offer support when needed.
  • Platform Improvements: To analyze which features are used most and improve your overall experience.

If you'd prefer not to receive promotional emails or SMS messages, you can opt out via the notifications settings in your account. Please note that transaction-related and security-related messages cannot be opted out of — they are sent solely for your protection.

4

Who Your Information Is Shared With

T99 shares information with third parties only in limited, specific circumstances:

  • Payment Provider: With bKash, Nagad, and Rocket — only the information necessary to complete each transaction.
  • Game Providers: With providers such as Pragmatic Play and Evolution — only game outcomes and betting data, never personal identity information.
  • Licensing Authority: For audits by international gaming regulators — a legal requirement.
  • Law Enforcement: Only upon receipt of a valid court order or legal directive.
Never shared: Your information is never shared with ad companies, data brokers, marketing agencies, or any other third-party business — and it never will be.
5

Security Measures

T99 uses multiple layers of security to keep your information safe:

256-Bit SSL/TLS Encryption

All data transfers are secured with banking-grade encryption.

Active
Hashed & Salted Passwords

Your password is stored in a way that no staff member can read it directly.

Active
Two-Factor Authentication (2FA)

OTP verification on login and withdrawals — prevents unauthorized access.

Active
Restricted Staff Access

Only authorized staff can access specific data, and only for defined purposes.

Active
Annual Security Audit

Third-party cybersecurity experts audit the platform annually.

Active
Real-Time Anomaly Detection

Unusual logins or activity are detected automatically and the account is secured.

Active
6

How Long Your Data Is Retained

T99 does not retain data longer than necessary. Below are the retention periods for different types of information:

  • Account Information: Retained for as long as your account remains active. Even after account closure, data may be kept for up to 5 years for legal compliance.
  • Transaction Records: 5 years, in accordance with AML and licensing requirements.
  • KYC Documents: 5 years after account closure — for legal compliance.
  • Support Conversations: Up to 2 years after the issue is resolved.
  • Usage Logs: 1 year, for security analysis purposes.
  • Cookies: Session cookies are cleared when the browser is closed; persistent cookies last up to 30 days.

Once the retention period expires, data is securely and permanently deleted. You may also request account deletion at any time — though certain information must be retained for a defined period to meet legal obligations.

7

Cookies Policy

T99 uses cookies for limited, specific purposes. Our approach to cookies is far more restrained than most websites.

  • Session Cookies: Keeps you logged in — cleared automatically when the browser is closed.
  • Preference Cookies: Saves your language and interface preferences — for up to 30 days.
  • Security Cookies: Prevents CSRF attacks — a new token is generated for every session.
What we don't use: t99 does not use Google Analytics, Facebook Pixel, or any other third-party tracking cookies. We do not track your browsing history or activity on other websites.

You can block cookies through your browser settings — however, this may affect login functionality and other features.

8

Your Data Rights

As a t99 user, you have full control over your personal data. You have the following rights:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Correction: You can request corrections to any inaccurate information.
  • Right to Erasure: You can request account closure and deletion of all your data (subject to legal limitations).
  • Portability: You can request a copy of your data in a readable format.
  • Restrict Processing: You can request that we stop using your data for specific purposes.
  • Opting Out of Promotional Communications: You can opt out of marketing emails or SMS at any time.

To exercise any of these rights, email support@t99-taka.com or submit a request via live chat. We will respond within 30 days.

Restrictions: Certain data must be retained for a defined period after account closure due to legal obligations such as AML compliance and licensing audits. This is not a matter of preference — it is a legal requirement.
9

Minor Protection

T99 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

If it is found that a person under 18 has created an account, that account will be immediately closed and all collected data will be deleted.

For Parents: If you believe your underage child has created an account on t99, contact us immediately at support@t99-taka.com. We will take swift action.
10

Policy Updates & Contact

T99 may update this privacy policy from time to time. For minor changes, only this page will be updated with a revised date. For significant changes:

  • An advance notice will be sent to your registered email.
  • You will receive pop-up notifications within the app.
  • You will be notified at least 7 days before any changes take effect.

If you have any questions or concerns about this policy, please get in touch directly:

  • Email: support@t99-taka.com
  • Live Chat: On the app or website — seven days a week, around the clock.

Full Control Over Your Data

At t99, you are in full control of your own data — every right is active and free of charge.

Right to Access

You can find out exactly what data we hold about you — just send us a request by email.

Right to Data Correction

You can correct any inaccurate details, such as a wrong name, outdated mobile number, or other incorrect information.

Right to Erasure

You can request account closure and deletion of all your data — subject to legal retention requirements.

Data Portability

You can request a copy of your data in JSON or CSV format.

Restrict Processing

You can request that we stop using your data for specific purposes.

Unsubscribe from Marketing

You can opt out of promotional emails or SMS at any time.

T99 Taka's Privacy Policy — What Makes It Different

Data security on online platforms is a growing concern for people in Bangladesh. As digital transactions have increased, so have incidents of data theft and fraud. t99 understands this reality, which is why we treat privacy with the same priority as technical security.

Digital Privacy in the Bangladesh Context

Mobile banking is growing rapidly across Bangladesh. bKash and Nagad are now part of daily life for millions of people. In this context, t99 users often have one key question — is my mobile banking number safe? The short answer: yes.

T99 never stores your bKash or Nagad PIN. Deposits and withdrawals are processed through bKash's and Nagad's own secure APIs — t99 only receives confirmation of whether a transaction was successful. Your PIN and other sensitive details never reach t99's servers.

Transparency in Data Collection

Many websites claim they collect data to "improve user experience" — but that data often ends up sold to ad companies. t99 doesn't do that, because our business model doesn't rely on advertising. Our revenue comes from gaming services, so we have no incentive to profit from your personal data.

Device information and IP addresses are collected strictly for security purposes. If someone obtains your password and attempts to log in from an unfamiliar device or location, the system automatically flags it as suspicious and alerts you. Without this data, preventing unauthorized access would not be possible.

KYC — It May Feel Like a Hassle, But It's There to Protect You

Many people see KYC (Know Your Customer) verification as unnecessary hassle. In reality, it directly protects your money. Withdrawals cannot be processed without completed KYC — which means that even if someone gains unauthorized access to your account, they cannot withdraw funds without passing verification.

Identity documents submitted for KYC are stored in t99's encrypted database. Only authorized compliance staff can access them for specific purposes — and every access is logged.

T99's Privacy Promise

In five years, t99 has had zero data leaks or security breaches. That's not luck — it's the result of regular security audits, strict staff policies, and sustained investment in technology. t99 will uphold this commitment going forward.

If you have any questions about this privacy policy or want to know more about your personal data, email us directly at support@t99-taka.com. We respond in Bengali and take every query seriously.

Your Bonus & Payment Questions Answered

There is no separate code or extra step needed to claim the welcome bonus at t99 — it is added automatically the first time you make a deposit. One thing to keep in mind: you must decide whether you want the bonus before making your deposit. If you prefer to play without bonus conditions, select the "Deposit Without Bonus" option on the deposit page. Once the bonus has been applied, it cannot be removed — you will either need to meet the wagering requirements or forfeit the bonus balance and withdraw only your real balance. The bonus amount, validity period, and wagering requirements are clearly listed in the bonus section of the app — take a moment to review them before depositing.

bKash deposits to t99 are typically credited instantly. If more than 5 minutes have passed and your balance still hasn't updated, please check the following first: whether you received a confirmation SMS from bKash, whether you sent the money to the correct number, and whether logging out and back into the t99 app shows the updated balance. If the issue persists, reach out via live chat or at support@t99-taka.com. Please have your bKash transaction TrxID, the time of transfer, and the amount ready. Our payments team usually resolves issues within 30 minutes. In the event of a technical failure, a resolution or full refund is guaranteed within 24 hours.

T99 Taka — Secure, Transparent, Trustworthy

Your data is protected, your money is safe. Join now and start playing on Bangladesh's most trusted gaming platform.

বাংলা